FAQs - Questions About Coffee
What is single origin speciality coffee?
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Do you actually roast it?
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When was my coffee roasted?
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I don’t like it
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How much waste do you have?
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Is your packaging recyclable?
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Should I store my coffee in the fridge?
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How Long Does Coffee Stay Fresh For?
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How should I make my coffee?
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I’ve never tried fresh coffee before, which one shall I choose?
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I love strong coffee, which ones are best for me?
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I love you! Do you have a newsletter?
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Why are you called Two Chimps Coffee?
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My Coffee Isn’t Pouring Properly From My Barista Machine
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It’s a gift and I’m not sure what brewing device they use?
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Is your coffee Fairtrade?
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Is your coffee organic?
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I use a pod machine, do you sell coffee pods?
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Delivery
How much is delivery?
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What is your minimum order quantity for delivery?
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When will I receive my order?
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Can you send guaranteed next day delivery?
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Will my delivery fit through the letterbox?
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My coffee hasn’t arrived
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Where do you deliver?
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Do I have to sign for it?
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Can I return it?
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Using my account
How do I log in?
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Where can I find my subscription information?
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How do I use my account to manage my subscription?
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I’m going on holiday. Can I Pause My Subscription?
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I Want to Change the Coffee I Currently Have on Subscription.
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I Have Ran Out of Coffee. I Need my Next Coffee Delivery Sending Now.
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I want to cancel my subscription.
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I want to close my account.
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I want to change the payment method for my coffee subscription
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I have ordered from you before, but now my card fails
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Still need help?
What is your email address?
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I want to speak to a chimp.
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Where are you based?
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Log in
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