Who’s ready to meet the troop behind Two Chimps Coffee? Before we dive in, let’s take a quick look at how this crazy treehouse first started!

It all began when Head Chimps Andy and Laura were Wedding Photographers. While they loved interacting with new people and capturing important memories, this job involved a lot of weekend work (thumbs down). Then Head Chimp Andy caught the coffee bug after getting a Gene Cafe home roaster. That got them thinking about the lack of speciality coffee roasteries, and they decided to start Two Chimps!

 

Two Chimps Roastery

 

Since opening the roastery doors in 2016, they have enjoyed the best of both worlds. Building a business they love, they follow a typical five-day working week, and their weekends are free to spend quality time with their children. Family is an essential fundamental of Two Chimps, and our green promise is fuelled by trying to ensure a future for our planet and future generations.

With every passing year, this crazy tree house is expanding, with more roles being filled, increasing the Two Chimps family. We now have seven chimps, all working side by side in harmony (unless someone sneakily eats the last piece of cake!) Each person is vital in making Two Chimps Coffee run smoothly, and we work closely as a team, listening to each other’s ideas and having a relaxed environment fuelled by plenty of coffee, of course.

Ok, now you know the basics about Two Chimps, let’s meet the troop!

 

Andy

When Head Chimp Andy founded Two Chimps with Laura in 2016, they split their roles. From packing and roasting to social media – you name it, they did it! However, as time passed and the demand for awesome, no-nonsense coffee increased, they expanded their troop.

Nowadays, Andy uses his time to focus on the business aspects of TCC, creating spreadsheets and HR, developing KPIs, finances, cash flow, and researching new ventures. Andy also sets up the coffee machines for wholesale customers, trains up new baristas when requested, and runs our weekend coffee courses at Two Chimps HQ.

When we launch new coffees, Andy designs the new labels and gets them printed so they are ready to go when Jordyn’s does that first roast. Andy believes every day is a school day and is always looking to learn new things via books or seminars, whether about the business side or suggestions the team can expand on together in our weekly team meeting.

Laura

In 2016, Laura concentrated on the social, marketing, and customer service aspects, alongside the other daily tasks of packing orders and bagging coffee. With the new additions to the troop, Laura has been able to focus on different elements to help TC run efficiently. This includes monitoring the website, uploading new products, teaching weekend courses, replying to any questions via social media, and calling wholesale customers.

Once the weekly wholesale ring round is complete, Laura will pack the orders and retail boxes before mapping out the delivery route for our driver and bean packer, Eleanor. Laura loves the face-to-face aspects and ensures a close bond with our wholesale and retail customers, so if you give our roastery a ring, you’ll hear her voice!

Lianne

Lianne handles the everyday online orders from start to finish. If you’ve ordered a bag of coffee for home delivery before, it was packed by Lianne! Lianne always pays close attention to customers’ onboarding on their accounts, ensuring any requests are met, such as adding a gift card or custom grind sizes.

Once the coffee has been freshly ground to order (if needed), weight stamped, date sticker added, and tent glue dotted on, it is ready to be packed! The Royal Mail label is generated and stuck to the parcel before being placed in large sacks to be collected at the end of the day.

Alongside these typical online orders, Lianne prepares Gift Boxes, prints off gift cards, and ensures all paperwork is correct. She will occasionally help Laura and Eleanor pack and blend wholesale orders on busy days if needed. Teamwork makes the dream work, people!

Jordyn

Head Chimp Andy has officially stepped back from roasting, passing the responsibility to our resident roasting expert, Jordyn. Arriving at the roastery bright and early, Jordyn starts his day by checking if anyone needs a coffee (of course) before reviewing the stock levels for our coffees. He then creates a list of the beans which need roasting that day and prints off the blank roast profiles. These ensure he can repeat that brew’s exact roasting timings, temperature, and cracks.

Once the beans are transformed from green to brown and Two Chimps HQ smells like a bakery, they are transferred in large buckets with lids. The roast profile is placed on top, and the beans are moved into our bean packer Eleanor’s section.

Once Jordyn is done roasting that day, he will help with any other tasks needed to help the roastery run smoothly. This includes printing stickers, checking stock levels, cupping new coffees, setting up for weekend courses and building retail boxes for Lianne. Nice one!

Charlotte

Charlotte is our Digital Content and Web-Based Marketing Creative (a bit of a mouthful, we know)! It basically means that she handles the social media and marketing aspects of Two Chimps! The social factors include keeping our online presence updated, posting on all the social platforms, writing newsletters, running competitions, and giving you behind-the-scenes pictures of exciting things around the roastery. Charlotte’s always loved baking, and our YouTube Channel has become the perfect way for her to film and share any coffee-related cooking recipes.

Charlotte also writes all the content on our learning hub! To ensure she knows all the ins and outs of the caffeinated world, she attends Coffee School, taught by head chimp Andy, passing her new knowledge on to you guys.

For marketing, Charlotte creates written texts, whether this is the description for a new coffee, coffee labels, or newsletters. She also communicates with brands, developing collaborations, influencer outreach, or general marketing. Coming from a creative background, she always looks for fun ways to interact with you guys and ensures all your coffee Qs and As are answered.

Phil

Meet Phil, our amazing Sales Agent, AKA our Wholesale Accounts Guru! He’s our newest team member and his mission is to bring on board more vendors to sell our fantastic products. Whether it’s getting our coffee into cafes or stocking our retail boxes in delis, Phil’s got it covered!

Phil is a true Two Chimps enthusiast and has been sipping on our brews for 6 years. He first stepped in to assist the team in May 2024 when we were exhibiting at the NEC Farm and Deli Show. Since then, he has become a full-fledged member of the troop and has been on a crash course for everything coffee (a rite of passage when you join TTC).

This included how we source, roast and brew our beans, as well as having a behind-the-scenes peek at everyone’s roles at Two Chimps. Why? Phil says, “I knew before starting that TCC made awesome coffee, but I feel that more people NEED to experience it. I want to sustainably grow our customer base so that more people can taste what amazing coffee tastes like.”

Eleanor

Eleanor is our wonderful bean packer and the superstar behind our wholesale deliveries! She zooms around in the Two Chimps van two days a week, delivering to any local cafes, hotels, delis, local businesses and garden centres that stock our retail boxes!

To kick off the week, Eleanor gets busy packing all the delicious coffee our roaster, Jordyn, has roasted. She sorts everything into 1 kg and 250g bags, ensuring everything is right. Then, she starts prepping for our wholesale deliveries for the next day. Wednesdays and Thursdays are delivery days, which means Eleanor hits the road in the Two Chimps van, bringing the joy of freshly roasted speciality coffee to people all over Rutland, Northamptonshire and Leicestershire.

Now you know the whole troop behind this crazy treehouse and how our amazing team works together to bring you the freshest, most delicious speciality coffee. And speaking of coffee, wouldn’t a mug of it be just perfect right now?

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